Welcome to Mango Tree Travel! We’re thrilled you’ve decided to use our website to plan your next family vacation. We encourage you – whether you decide simply to use our search platform to find a hotel or travel accommodations (referred to generally herein as “hotels”), to book a hotel through us, or to engage our additional planning services – to familiarize yourself with these Terms and Conditions (“Terms”).

These Terms are non-negotiable and govern the use of all Services provided by Mango Tree Travel, LLC (“Mango Tree Travel” or “we/ours/us”). The “Services” include, without limitation

• the Website, meaning www.mangotreetravel.com, including the mobile version of the Website;
• hotel booking services;
• travel planning services.

By visiting the Website, or by engaging Mango Tree Travel to provide any other Service, you are considered a “user” of Mango Tree Travel’s services and you agree to by bound by and comply with these Terms, which may be amended from time to time without notice. You should periodically visit this page to review the Terms. By continuing to use the Services, you agree to be bound by any changes.

Scope of Services

Mango Tree Travel helps families find hotel accommodations and offers family travel tips and advice. Mango Tree Travel is not to be considered a travel agency and it does not provide or own travel services or accommodations.

The Website

The Website provides an online platform for family travelers to search for hotel accommodations. Our search filters and hotel recommendations help Website users find ideal accommodations. In furtherance of that purpose, the Website includes data, photographs, and detailed descriptions of hotel accommodations, destinations, restaurants, and other activities, including the subjective impressions and opinions of Mango Tree Travel.

We strive to make our hotel profiles as accurate as possible, but reviewers may miss a detail or misjudge certain features about a recommended destination, hotel, restaurant, or other travel service. Mango Tree Travel shall not be held liable for errors, loss, injury or inconvenience resulting from the information on the Website. No warranties, express or implied, are given that the information on this Website is free of errors.

Mango Tree Travel does not own or manage the hotels recommended on the Website. Information regarding rooms, facilities, and services offered by hotels has been gathered from the hotels recommended on the Website, from Mango Tree Travel’s visits to those hotels, and from Mango Tree Travel’s research. Mango Tree Travel does not make any representation or warranty, express or implied, of any kind with respect thereto. Mango Tree Travel shall not be liable for any discrepancy in the rooms, facilities, or services available at a recommended hotel from those described on the Website.

Hotel prices listed on the Website are indicative only; actual prices must be obtained from the hotels directly.

Linking Policies

Links provided from the Website to third-parties are done so in good faith to provide valuable information to users.  Mango Tree Travel is not responsible for any content on linked websites, or links contained in them.  The inclusion of a link is not an endorsement by Mango Tree Travel.  

Mango Tree Travel welcomes links to the Website, but all such links are subject to these Terms.  Links shall not be misleading. You must not use the Mango Tree Travel logo or other branding material (whether to link to the Website or otherwise) without Mango Tree Travel’s permission. You must not frame the content of the Website or use any similar technology.  You agree that you will delete a link to the Website that is within your control upon Mango Tree Travel’s request. 

Your Use of the Website

The copyright in the Website and all the material on the website (including without limitation the text, computer code, artwork, photographs, images, music, audio and visual material) is owned by Mango Tree Travel or its licensors.  Mango Tree Travel grants you a non-exclusive, royalty-free revocable licenses to: 

• view the Website and the material on the Website on a computer or mobile device; 
• save or print information from the Website for your own personal and non-commercial use. 

Mango Tree Travel does not grant you any other rights in relation to the Website or the material on the website. In other words, all other rights are reserved.

The information on the Website is made available for personal and non-commercial use only. You are not permitted to: 

• use, copy, scrape, display, reproduce, download, or deep-link any content on the Website for any commercial or competitive activity or purpose; 
• use any robot, spider, other automatic device or manual process to monitor or copy the website or any content or information contained therein; 
• interfere with the functioning of the Website or with any user’s access to the Website.  
• deliver any computer viruses to the Website; 
• upload any content that may create liability for Mango Tree Travel or cause damage to its business operations or to any of the hotels recommended on the Website; 

Hotel Booking Services

If you would like to book a hotel through Mango Tree Travel, you should do so by completing the online inquiry form available on the Website.  Mango Tree Travel will then check rates and availability with the hotel.  If the desired location and dates are available, you will be informed via email or phone, and will be asked to confirm you would like to proceed with your reservation. All final reservation requests must be made in writing. 

Once your hotel booking is confirmed and finalized, your contractual relationship will be between you and the hotel.  Mango Tree Travel will be available to assist with questions and requests about your hotel booking, but the details and payment of the hotel accommodations shall be between you and the hotel.  You shall be bound by all applicable hotel policies, including cancellation and COVID-19 policies. 

Travel insurance is strongly recommended for all hotel bookings.

Hotels may pay a commission on bookings made by Mango Tree Travel. This does impact your rates. Mango Tree Travel does not add any fees or commissions to the rates offered by hotels. 

Travel Planning Services

Mango Tree Travel offers Travel Planning Services, consisting of personally tailored advice and recommendations for the best family-friendly restaurants, activities, and other travel services in your chosen destination. If you engage our Travel Planning Services, you will receive a proposed itinerary for your trip (“Itinerary”). 

Your Itinerary will include subjective recommendations and opinions.  We strive to make our Itineraries as accurate as possible, but Mango Tree Travel does not guarantee the accuracy of the details in your Itinerary.  Mango Tree Travel shall not be held liable for errors, loss, injury or inconvenience resulting from the information in your Itinerary.  There shall be no warranties, express or implied, that the information in your Itinerary is free of errors. 

Unless expressly stated in your Itinerary, your Itinerary shall not be a guarantee that the proposed activities shall be available on the recommended dates, or that they will be exactly as described. Mango Tree Travel does not own or manage any restaurants or travel services recommended in your Itinerary. Mango Tree Travel does not make any representation or warranty, express or implied, of any kind with respect thereto. 

Mango Tree Travel charges consulting fees for the time spent planning your Itinerary. You agree that these fees are non-refundable even if your trip is not booked or is cancelled.   

Our Suppliers 

You understand that Mango Tree Travel acts as an intermediary between you and any hotel, car rental company, tour operator, restaurant, or other service providers recommended on our Website or in your Itinerary (“Suppliers”).  Mango Tree Travel does not provide any travel services in your destination. 

Mango Tree Travel and its employees shall not be responsible for any facts or omissions of any Supplier or for any Supplier’s failure to provide services or to comply with applicable laws.  Mango Tree Travel shall have no responsibility and shall not be held liable for any refund, personal injury, property damage, or other loss or inconvenience due to the acts or omissions of Suppliers, the failure of any equipment operated by Suppliers, or the conduct of any other party. 

Suppliers have their own contracts covering cancellation penalties and other terms and conditions. If a Supplier does not provide the service you booked and refuses to provide a refund, your only recourse will be against the Supplier.  You acknowledge that Mango Tree Travel cannot control the policies of any Supplier.